Every investigator gets the same app. The only question is how your department wants to pay, because that decides how the app gets onto the iPads. Pick your path below. The price is the same on all three: $169.99 per iPad, per year.
Fastest. No paperwork with us, no IT setup. Each iPad subscribes in the App Store. Steps ↓
You need an invoice, and someone at your department already manages your iPads. Steps ↓
You need an invoice, but nobody manages your iPads and you don't own a Mac. Steps ↓
That's it. You never need to contact us.
This uses DocuFire Institutional Edition: the same app, delivered through Apple Business Manager, which is Apple's free system for organizations that buy software. Your IT person will know it, or can set it up at business.apple.com in a few days.
Same as Path B through the invoice. The difference is how the app reaches the iPads: instead of a management tool, each investigator gets a code.
Each code works once and stays with the Apple ID that redeemed it. If an investigator leaves, their replacement needs a new code; email us and we'll sort it out.
In each investigator's own iCloud account, encrypted by Apple. Your Apple Business Manager account never holds case data, and neither does DocuFire LLC. We cannot see your cases.
Put the shared iPads on one shared Apple ID. Everyone on it sees the same case list, and every case has a Lead Investigator field so it stays clear who's working what.
Automatically, on every path. Nothing to re-buy or re-approve.
Yes. Path A: subscribe on the new iPad. Paths B and C: email us the new count; we invoice the added iPads, prorated to your renewal date, and your IT takes more licenses or codes.
Yes. Install the public DocuFire app from the App Store on one iPad and run a real case. Everything built there carries over when you move to Institutional Edition, because both use the same iCloud sync.
Yes. Email us; we'll time the switch so nobody loses access, and those investigators cancel their App Store subscription afterward.
Investigators can finish reports in a browser at portal.docufire.app, same Apple ID, same cases. Final PDF and Word export happens in the app. DocuFire also runs on Mac.
Nobody, ideally. Email support@docufire.app and Roger Thorpe, who built DocuFire and is a working fire investigator, answers it himself.
Every department's situation is a little different. Email directly and we'll work out what makes sense for yours — Roger reads and answers every message himself.
Email support@docufire.app